Dear Kroger, King Soopers,
CC: Safeway
I was very excited a few years ago to find that my local Denver area King Soopers was stocking Twining's tea from London. They make great tea (with the exception of their Lapsang Suchong). I have tried many other brands of tea, and there is something uniquely splendid about Twinings. I went to buy my fix recently, and noticed at two different King Soopers that the Twinings product line was discontinued.
I'm writing to let you know that this anchor product for me is in stock at Safeway, across the street from your King Soopers store. And tonight when I needed groceries, I went there instead.
The atmosphere at Safeway is lacking, produce department limited, and staff rather unprofessional, but they carry the product that I like, which King Soopers stopped carrying.
I am the customer who enjoys Twinings tea enough that I'm writing you a letter about it. I just thought you should know that this very loyal King Soopers customer is now spending half of my money at your competitor because you decided not to stock the product - would you like to just stock it at my local store, or would that be too much to ask?
Thank you for your time,
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